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Enrolments: Six lessons school Heads can learn from the car wash

I used to walk by the Caribbean Car Wash almost every day. On one of my many walks I noticed that it had closed and

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Five rebranding pitfalls to avoid

The competition is getting tough, enrolment enquiries are stalling, or your school doesn’t stand out anymore … it’s time to rebrand. Wrong. The temptation to

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Hiring advice for Heads: 18 attributes of successful school marketers

Marketing is at the heart of every independent school, from the smallest to the largest. Marketing is the main driver of enquiries and enrolments. Marketing

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How to manage school marketers – A guide for school Heads

Being a school communications and marketing professional is a frustrating job. How many other jobs are there where your professional skill represents perhaps just one

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Outsourced or in-house: making marketing decisions that are right for your school

School Heads are faced with a tension for which there seems to be no clear answer. Should they look to all their communication and marketing

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Social media is not public opinion

As a cadet journalist on a provincial newspaper back in the 1980s, I quickly worked out that my main role was to pick up on

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“Just get us out there!”

When next your Board suggests you solve your school’s enrolment challenges by “just getting us out there,” you know it is not that simple. Here

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On process: how to not do things the way you’ve always done them

Described as the most dangerous phrase in business and the most expensive phrase in the English language, “that’s the way we’ve always done it” is

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Marketing messages in enrolment contracts

A student at a private school in Minnesota suffered a severe brain injury when she was struck on the temple by a golf ball hit

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Designing your customer experience

It takes a lot of energy to get through a school or working week. Every interaction parents and students have with your school defines their

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Your job: be inspiring

To get the best from your communications and marketing team, you need to inspire them. It’s not in the formal job description, but it’s vital

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How to deal with negative comments on social media

No matter how amazing your school is, I guarantee you will receive negative comments on social media at some point in time. While it might

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  • services
    • guide with strategic insight  
    • craft your school brand
    • deliver consistent performance
    • video
  • meet the team
    • work with us
  • insights
    • smj
    • smj podcast
    • smj blog
    • smc podcast
    • bold school brand
  • contact
schedule a meeting
1300 301 995