Education Archives - imageseven

241: What new school marketers learn the hard way – 4/5

In episode four of ‘Why school marketing works differently’, Charlie is joined by imageseven Account Director Cassandra Kirkpatrick to discuss what marketers often underestimate when they enter the education sector.

Drawing on her own experience, Cas explains why school marketing is rarely limited to campaigns or advertising, requiring marketers to wear many hats, translate complex educational language, and build support for marketing inside the school.

Together, Charlie and Cas explore the assumptions marketers bring with them, the challenge of long enrolment cycles, and why listening to stakeholders is often the key to understanding what makes a school genuinely distinctive.

241: Are you leading or just explaining?

In this episode, Brad, Bel and Scully discuss a confronting principle for school Heads: leadership is communication. Every decision, silence, delay and repeated phrase signals what matters most, and families read into those signals long before they read a strategy document. The trio explores why enrolment confidence is shaped by coherence, not volume, how pressure reveals a school’s true priorities and why clarity cannot be delegated.

240: School fees, affordability and enrolments – Interview with Jack Stevens

In this interview episode, Brad speaks with Jack Stevens, CEO of Edstart, about what findings from Edstart’s 2026 School Fees Report mean for school Heads. The discussion explores why fee increases have remained steady, yet continue to outpace inflation, how staffing costs and government funding pressures are reshaping school budgets and why parent perceptions of value matter more than ever. Brad and Jack reveal how flexible payment options can reduce friction, improve parent experience and support both enrolment and retention.

240: What school brands actually are – 3/5

In episode three of ‘Why school marketing works differently’, Charlie reframes what a school brand actually is — and why clarity and consistency often matter more than creativity.

For prospective parents, brand is not decoration. It’s a risk-reduction mechanism in an emotional, high-stakes decision. What builds confidence isn’t novelty, but familiarity, proof and alignment across every touchpoint.

Charlie explores why school marketing behaves less like traditional B2C and more like B2B —where reassurance, accumulated trust and long decision cycles determine whether families move forward with confidence.

239: Is your brand a strategy or a symptom?

A school’s brand is not owned by marketing. It is shaped by leadership clarity, consistency and decision-making over time. In this episode, Brad, Bel and Scully discuss why brand is a leadership responsibility, how mixed signals create uncertainty for families, and why enrolment confidence is built through coherence rather than volume. The trio explore the danger of reactive branding, the role of tone and direction, and why every major strategic decision becomes a brand decision, whether leaders intend it or not.

238: Is your mission decorative or directional? – Part 2

When your mission is clear, it does more than guide strategy; it prevents misalignment before it starts.

In part two, Brad and Bel explain why mission clarity should narrow your messaging, your promises, and the families who naturally feel called to your school. They discuss why broadening language can feel rational under enrolment pressure, but often creates confusion, hesitation and superficial comparison. The duo explore how mission-fit enrolment conversations reduce friction later and share a practical test for leaders to audit what parents would conclude from the last month of your communications.

239: When schools get marketing wrong – 2/5

In episode two of ‘Why school marketing works differently’, Charlie explores the reality of how school marketing can go off track when it borrows from the wrong playbook, especially a bottom-of-the-funnel mindset that overweights performance marketing and underinvests in brand-building.

Charlie discusses what’s often misunderstood about marketing in schools: the long decision journey, the need to build confidence and trust, and the hidden cost of campaign-only thinking.

When a brand isn’t doing its job, enquiries arrive with less conviction, comparison shopping increases, and admissions teams are left to do the heavy lifting.

237: Deep Dive – Interview with Dr Mark Merry

In this special Deep Dive, Brad sits down with Dr Mark Merry, long-serving Principal of Yarra Valley Grammar and former National Chair of the Association of Heads of Independent Schools Australia (AHISA), for a conversation about leading a school through scrutiny, crisis, criticism and change. The duo explore why authority is earned through relationships and how culture is shaped in the small everyday moments. Mark also shares a grounded approach to media and reputational pressure including why staying silent can backfire, how to front issues without becoming defensive, and what it looks like to hold the narrative when emotions are high and information is moving fast.

236: Is your mission decorative or directional? – Part 1

Most schools have a mission statement. Some use it as a reference point for decisions and others treat it as a familiar phrase that sits in the background.

In this episode, Brad and Bel explore what happens when a mission becomes a practical leadership tool and the importance of having a directional mission. The duo discusses how direction shapes priorities, messages and resourcing. If it’s decorative, it tends to appear in documents but rarely changes behaviour or drives decision-making. Part 1 sets up the key tests you can use to assess whether your mission is genuinely guiding strategy across your school.

238: Why school marketing works differently – 1/5

Welcome to the first topic in The Insight Series. In this orientation episode, Charlie sets the context for why school marketing often feels harder than it should — and why that tension isn’t accidental.

School choice is a high-stakes, identity-driven decision shaped by long timelines, multiple influencers and emotional weight. Parents are often well advanced in their thinking before they enquire, reshaping how marketing must work.

Charlie explores what this means for school marketers, often carrying responsibility without full authority, and why brand building in schools is less about promotion and more about reducing risk and building confidence.

This episode begins a five-part exploration of why school marketing works differently.

235: Why should I choose your school? – Interview with Brendan Schneider

Many school leaders feel they are doing ‘all the right things’ in marketing – posting consistently, investing in digital, telling their story – yet their school is still not being chosen by prospective parents. In this interview, Brad speaks with digital marketing practitioner Brendan Schneider about the real issue behind underperforming marketing – relevance. They discuss why differentiation is leadership work, how digital marketing simply amplifies unclear positioning, and a simple leadership exercise to uncover whether your team can clearly answer the question parents ask: ‘Why your school?’

234: First principles

The first episode for 2026 sees Belinda ‘Bel’ McCubbin welcomed as a regular voice, sharing what’s changing in schools this year. The trio introduce two new formats: a termly deep dive interview with experienced school Heads and a 92-second mini stories capturing testimonials of common problems faced by Heads and how to move forward. The main conversation centres on first principles, and why they matter when teams are busy, yet outcomes remain unimproved.