232: Have your prospective parents already decided before they engage?

In this episode, Charlie is joined by imageseven Managing Partner Andrew ‘Scully’ Sculthorpe and Digital Marketing Specialist Harrison Shearn. The trio explore how AI-generated summaries are affecting website traffic and SEO, and how school marketers should adapt. In the Deep Dive, they explore key findings from the 6sense B2B Buyer Experience Report, highlighting strong parallels between the B2B buyer purchasing process and the prospective parent journey in education marketing. Finally, in the Rants and Raves, the team spotlight a school pushing the AI envelope with a conversationally aware virtual principal.

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217: AI avatars to augment your communication and training – Interview with Nick Jensen

In this special interview episode, Brad is joined by Nick Jensen from ACTS Education to explore an innovation in school marketing – AI avatar simulations. These simulations offer school staff a space to practice and develop skills whilst simulating difficult scenarios. AI avatars can be used as virtual registrars for enrolment interactions to help prospective parents find information about your school. Nick also shares early demos that simulate a prospective parent’s enrolment interaction and discusses how Heads can shape this innovative technology to reduce workload and improve efficiency.

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216: The funnel is broken

In this episode, Brad and Scully are joined by Pauline Shuttleworth, imageseven Advancement Specialist, to ask whether the traditional enrolment funnel has reached its expiry date. Together, they explore how parent behaviour has changed with stealth applicants and silent dropouts. The trio introduce the ideas of ‘evaporation’ and the ‘dark funnel’ and share a seven-step plan to help school Heads shift from a linear enrolment model to one that reflects today’s complex parent journey.

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231: How to get the most from your outsourced marcom support

Charlie and Rita are again joined by imageseven Digital Marketing Specialist Harrison Shearn to assess Google’s new ‘AI Mode’ and its implications for school marketers and digital marketing more broadly. In the Deep Dive, they explore how to brief your marketing agency or creative team effectively by discussing why a solid brief matters, and how to avoid miscommunication and misalignment to get the best results. Finally, they answer a listener’s question about the fine line between inspiration and imitation, before raving about Canva’s cheeky and out of the box outdoor campaign in London.

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215: Build your lighthouse

In this practical follow-up to episode 213, Brad and Scully take Heads from mindset to action as they reveal how to build a true ‘lighthouse’ strategy for your school. They dismantle common strategic myths, discuss how to uncover the unique value your school delivers and introduce a three-layer strategic hierarchy. Then, they share five daily habits all designed to help your school shine consistently.

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214: When your why is different – Interview with Brian Harris

In this episode, Brad and Scully introduce a metaphor that challenges the way school leaders approach problems. Many Heads of school rely on ‘lifeboat thinking’, a reactive, short-term approach focused on immediate fixes. While this approach may feel effective, it often leads to misalignment in message internally and amongst parents. Instead, the duo discuss how Heads can become lighthouses by guiding their marketing and communications team through clarity, consistency and strategic messaging. They explore the consequences of reactive leadership and offer five questions to help shift from a rescue to a strategic mindset.

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213: Be a lighthouse, not a lifeboat

In this episode, Brad and Scully introduce a metaphor that challenges the way school leaders approach problems. Many Heads of school rely on ‘lifeboat thinking’, a reactive, short-term approach focused on immediate fixes. While this approach may feel effective, it often leads to misalignment in message internally and amongst parents. Instead, the duo discuss how Heads can become lighthouses by guiding their marketing and communications team through clarity, consistency and strategic messaging. They explore the consequences of reactive leadership and offer five questions to help shift from a rescue to a strategic mindset.

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212: How demographics will shape your school – Interview with John Black

Brad is joined by John Black, Founder and Executive Chairman of Education Geographics, to discuss the evolving enrolment demographic of Australia and how schools can proactively respond. John outlines the critical trend changes impacting enrolments, including slowing population growth, evolving migration patterns and family dynamics. Together, they explore how schools can use data to align their messaging, values and strategy with Australia’s changing population.

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230: Working smarter, not harder – survival strategies for solo school marketers

In this episode, Charlie and Rita are joined by imageseven Digital Marketing Specialist — Harrison Shearn — to discuss how school marketers can navigate Meta’s increasingly AI-automated platform. In the Deep Dive, the team focus on solo school marketer and strategies to help keep all the plates spinning. Finally, the team get swept up in Adelaide University’s recent ‘Launch You’ campaign and how the visuals got slightly carried away from the intended message.

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211: Escape the campaign trap

In this episode, we continue our deep dive into why campaign thinking falls short in school marketing and how Bold School Brand thinking offers a more effective path forward. Brad and Scully explore why personal connection, long-term positioning and internal alignment matter more than short-term campaigns. Discover how the Bold School Brand approach helps schools build clarity, trust and consistency across every parent touchpoint to create stronger engagement and lasting impressions.

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210: Pulling in the same direction – Interview with Mike Connor – Part 2

Enrolment begins inside your school. In this special interview episode, Brad sits down with Mike Connor, Founder and President of Connor Associates, to explore why alignment is a leadership responsibility. Mike unpacks how internal culture shapes external perception, and why every teacher plays a critical role in marketing. Together, they dive into how teacher interactions influence parent decisions, how Heads can lead by modelling marketing, and why retention depends on continually reinforcing the reasons families chose your school.

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209: Why campaign thinking fails schools

Campaign thinking was originally designed for commercial marketing, but it often misfires when applied to school marketing. In this episode, we dive into six key reasons why school marketing demands a different approach, from the importance of internal alignment and emotion driven storytelling to understanding long purchasing cycles and narrow target audiences. Brad and Scully explore how campaign thinking can dilute a school’s identity and confuse prospective parents.

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