Podcast Archives - Page 3 of 30

239: When schools get marketing wrong – 2/5

In episode two of ‘Why school marketing works differently’, Charlie explores the reality of how school marketing can go off track when it borrows from the wrong playbook, especially a bottom-of-the-funnel mindset that overweights performance marketing and underinvests in brand-building.

Charlie discusses what’s often misunderstood about marketing in schools: the long decision journey, the need to build confidence and trust, and the hidden cost of campaign-only thinking.

When a brand isn’t doing its job, enquiries arrive with less conviction, comparison shopping increases, and admissions teams are left to do the heavy lifting.

237: Deep Dive – Interview with Dr Mark Merry

In this special Deep Dive, Brad sits down with Dr Mark Merry, long-serving Principal of Yarra Valley Grammar and former National Chair of the Association of Heads of Independent Schools Australia (AHISA), for a conversation about leading a school through scrutiny, crisis, criticism and change. The duo explore why authority is earned through relationships and how culture is shaped in the small everyday moments. Mark also shares a grounded approach to media and reputational pressure including why staying silent can backfire, how to front issues without becoming defensive, and what it looks like to hold the narrative when emotions are high and information is moving fast.

236: Is your mission decorative or directional? – Part 1

Most schools have a mission statement. Some use it as a reference point for decisions and others treat it as a familiar phrase that sits in the background.

In this episode, Brad and Bel explore what happens when a mission becomes a practical leadership tool and the importance of having a directional mission. The duo discusses how direction shapes priorities, messages and resourcing. If it’s decorative, it tends to appear in documents but rarely changes behaviour or drives decision-making. Part 1 sets up the key tests you can use to assess whether your mission is genuinely guiding strategy across your school.

238: Why school marketing works differently – 1/5

Welcome to the first topic in The Insight Series. In this orientation episode, Charlie sets the context for why school marketing often feels harder than it should — and why that tension isn’t accidental.

School choice is a high-stakes, identity-driven decision shaped by long timelines, multiple influencers and emotional weight. Parents are often well advanced in their thinking before they enquire, reshaping how marketing must work.

Charlie explores what this means for school marketers, often carrying responsibility without full authority, and why brand building in schools is less about promotion and more about reducing risk and building confidence.

This episode begins a five-part exploration of why school marketing works differently.

235: Why should I choose your school? – Interview with Brendan Schneider

Many school leaders feel they are doing ‘all the right things’ in marketing – posting consistently, investing in digital, telling their story – yet their school is still not being chosen by prospective parents. In this interview, Brad speaks with digital marketing practitioner Brendan Schneider about the real issue behind underperforming marketing – relevance. They discuss why differentiation is leadership work, how digital marketing simply amplifies unclear positioning, and a simple leadership exercise to uncover whether your team can clearly answer the question parents ask: ‘Why your school?’

234: First principles

The first episode for 2026 sees Belinda ‘Bel’ McCubbin welcomed as a regular voice, sharing what’s changing in schools this year. The trio introduce two new formats: a termly deep dive interview with experienced school Heads and a 92-second mini stories capturing testimonials of common problems faced by Heads and how to move forward. The main conversation centres on first principles, and why they matter when teams are busy, yet outcomes remain unimproved.

237: Welcome to The Insight Series

In the first episode of 2026, Charlie introduces a new format for SMC – The Insight Series. These short, focused mini chapters are designed to make big school marketing topics easier to tackle, with clearer priorities and practical next steps. Each topic follows a structured flow: Orientation sets the context, Reality names what gets in the way, Insights shares useful frameworks, What We See brings in what’s happening in schools, and Applied turns it into next steps for you.

236: The solution to your video content needs

In the final episode of SMC for 2025, Charlie is joined again by Senior Account Manager James Tindall and imageseven’s Director of Design — José Caceres — to discuss a new video content solution created to help schools produce consistent, high-quality content – imaginate. The team explores how imaginate supports schools by connecting overarching strategy with the demands of day-to-day content creation. In the Deep Dive, the team assess what makes a design feel truly balanced and ‘just right’, focusing on the importance of visual principles such as grids and structure to typography and colour schemes. In Rants and Raves, the trio dissect this year’s Christmas ads and discuss those that created a compelling story and who missed out.

233: Closing the gap between insight and action – Part 2

In this follow up to episode 232, Brad and Scully focus on how Heads can turn understanding into meaningful activity that changes behaviour or perception for your audience. They explore how to define success before acting, choose the right measures and build simple systems that keep teams aligned. The conversation highlights how structure prevents drift and sustains momentum through the term. The duo discusses practical steps for maintaining momentum and ensuring insights create meaningful improvement for families and staff.

232: Closing the gap between insight and action – Part 1

Despite having more data and reports than ever, many schools still struggle to turn insight into meaningful change. Brad and Scully explore why execution often stalls through vague direction, thin ownership and weak inspection, and outline how Heads can close the ‘strategy-execution gap’. They share practical examples across enrolment, communication and brand delivery, demonstrating how clarity, cadence and single-point ownership can transform insight into visible, day-to-day behaviour change.

231: The enrolment journey – Interview with Anthony McCausland

Parents are becoming far more sensitive to how schools communicate fees, and fee transparency is now one of the top factors shaping enrolment decisions. In this interview episode, Brad is joined by Anthony McCausland, Founder and CEO of Feesable, to discuss new national insights from the School Fees in Australia: 2025 Report. They explore how Gen Z parents are reshaping expectations, why clarity and simplicity build trust and retention, and the practical steps Heads can take to modernise fee communication and strengthen every stage of the enrolment journey.

230: How heads build marketing maturity

Heads feel like they’re constantly firefighting. In this episode, Brad and Scully discuss how to replace that reactive cycle with calm and confident leadership through marketing maturity. They explore how disciplined systems create clarity, resilience and trust across your school and outline five practical steps to embed structure, align marketing with strategy and lead with confidence – building stability that lasts beyond any single person or change.