254: Where enrolment momentum quietly stalls – 2/5
Your school tour may have been executed to perfection. Your prospective families may have driven home full of confidence that they’ve found “the one”. What happens next is crucial. In the second episode of ‘Turning confidence into enrolment momentum’, Charlie explores how uncertainty builds through unclear next steps, disconnected handovers and weak follow-up, even when internal processes appear to be working. For school marketers, the challenge is recognising these small points of friction before they make the enrolment journey harder for families to continue.