How good is the customer experience at your school?
Word-of-mouth is the single biggest driver of enrolment enquiry at your school. What, then, drives word-of-mouth? In large part, it is the experience of your
Word-of-mouth is the single biggest driver of enrolment enquiry at your school. What, then, drives word-of-mouth? In large part, it is the experience of your
How does your school compare? For school Heads, social media can either be a great tool in your communications toolbox or it can be a
Let’s not waste your time. Here are the three questions: 1. Do you understand me?2. Can I trust you with my child?3. Will you keep
The outbreak of COVID-19 disrupted industry operations and affected the performance of contracts in all sectors. In the education sector, COVID-19 resulted in schools transitioning
I have been a huge proponent of word-of-mouth marketing. Why? Because word-of-mouth works and is the most effective way to reach your customers — the
I’d like to introduce you to an old friend of mine. His name is Mervyn Sprogg and he lives fairly close to your school. You
There was no Viagra in 1918, but there were plenty of goats. At the time, the alleged sexual prowess of goats enjoyed legendary status. So
Most people today can hardly conceive of life without the internet. It has revolutionised our communications to the extent that it is now our preferred
Frustration is the most common emotion imageseven sees when Heads try to describe the current status of their marketing efforts. But you don’t have to
Marketing as a profession is at an inflection point between what we are familiar with, what we have permission to do and what is possible.
Anne Dunstan became the Principal of Guildford Grammar School in January 2020. SMJ talked with Anne to find out how she approached (and even embraced)
What an incredible year 2020 was for the education sector to navigate. Who would have thought that, on the whole, the sector would have adapted