Paul Teys was Principal of Hunter Valley Grammar School for 15 years. SMJ talked with Paul about customer service and why he still reviews his

When it comes to communication and marketing of your school, professional photography is sometimes seen as unnecessary while enrolments are strong, and a lavish expense

The world has been upended by the rise of social media and with it so has communication and marketing at your school. This is good,

Part of my personal expertise is to comment on and broadly describe the trends associated with the employment market in Australia. Having been in people

We are living through an historic time. A global pandemic has ravaged our populations and, by way of perspective in the United States, killed more

Almost all communications in your school occur in cycles. Daily, weekly, across terms, semesters and years. It is little wonder then that one of the

In June 2020, media monitoring company isentia and the International Association of Business Communicators/Asia Pacific Region (IABC APAC) surveyed communication professionals to conduct in-depth and

Bequests provide an opportunity for supporters of your school to make a lasting gift for the future of the school. For some, this may be

Many new Heads beginning their tenure will face some degree of financial stress at their schools. I fear that in the face of what may

In our work with school marketers, we get to see and hear what they wish their school Head knew about communication and marketing at their

There are many factors that affect whether or not a school will grow. Have you ever thought about the reasons why some independent schools experience

Even in times of relative calm, information overload is a reality. In the midst of the COVID-19 global pandemic, there is even more information available