235: Why should I choose your school? – Interview with Brendan Schneider

Many school leaders feel they are doing ‘all the right things’ in marketing – posting consistently, investing in digital, telling their story – yet their school is still not being chosen by prospective parents. In this interview, Brad speaks with digital marketing practitioner Brendan Schneider about the real issue behind underperforming marketing – relevance. They discuss why differentiation is leadership work, how digital marketing simply amplifies unclear positioning, and a simple leadership exercise to uncover whether your team can clearly answer the question parents ask: ‘Why your school?’

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234: First principles

The first episode for 2026 sees Belinda ‘Bel’ McCubbin welcomed as a regular voice, sharing what’s changing in schools this year. The trio introduce two new formats: a termly deep dive interview with experienced school Heads and a 92-second mini stories capturing testimonials of common problems faced by Heads and how to move forward. The main conversation centres on first principles, and why they matter when teams are busy, yet outcomes remain unimproved.

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237: Welcome to The Insight Series

In the first episode of 2026, Charlie introduces a new format for SMC – The Insight Series. These short, focused mini chapters are designed to make big school marketing topics easier to tackle, with clearer priorities and practical next steps. Each topic follows a structured flow: Orientation sets the context, Reality names what gets in the way, Insights shares useful frameworks, What We See brings in what’s happening in schools, and Applied turns it into next steps for you.

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236: The solution to your video content needs

In the final episode of SMC for 2025, Charlie is joined again by Senior Account Manager James Tindall and imageseven’s Director of Design — José Caceres — to discuss a new video content solution created to help schools produce consistent, high-quality content – imaginate. The team explores how imaginate supports schools by connecting overarching strategy with the demands of day-to-day content creation. In the Deep Dive, the team assess what makes a design feel truly balanced and ‘just right’, focusing on the importance of visual principles such as grids and structure to typography and colour schemes. In Rants and Raves, the trio dissect this year’s Christmas ads and discuss those that created a compelling story and who missed out.

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233: Closing the gap between insight and action – Part 2

In this follow up to episode 232, Brad and Scully focus on how Heads can turn understanding into meaningful activity that changes behaviour or perception for your audience. They explore how to define success before acting, choose the right measures and build simple systems that keep teams aligned. The conversation highlights how structure prevents drift and sustains momentum through the term. The duo discusses practical steps for maintaining momentum and ensuring insights create meaningful improvement for families and staff.

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232: Closing the gap between insight and action – Part 1

Despite having more data and reports than ever, many schools still struggle to turn insight into meaningful change. Brad and Scully explore why execution often stalls through vague direction, thin ownership and weak inspection, and outline how Heads can close the ‘strategy-execution gap’. They share practical examples across enrolment, communication and brand delivery, demonstrating how clarity, cadence and single-point ownership can transform insight into visible, day-to-day behaviour change.

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231: The enrolment journey – Interview with Anthony McCausland

Parents are becoming far more sensitive to how schools communicate fees, and fee transparency is now one of the top factors shaping enrolment decisions. In this interview episode, Brad is joined by Anthony McCausland, Founder and CEO of Feesable, to discuss new national insights from the School Fees in Australia: 2025 Report. They explore how Gen Z parents are reshaping expectations, why clarity and simplicity build trust and retention, and the practical steps Heads can take to modernise fee communication and strengthen every stage of the enrolment journey.

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230: How heads build marketing maturity

Heads feel like they’re constantly firefighting. In this episode, Brad and Scully discuss how to replace that reactive cycle with calm and confident leadership through marketing maturity. They explore how disciplined systems create clarity, resilience and trust across your school and outline five practical steps to embed structure, align marketing with strategy and lead with confidence – building stability that lasts beyond any single person or change.

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235: Stop chasing clicks: how brand building drives long-term school growth

In this episode of SMC, Charlie and Rita are joined by Senior Account Manager James Tindall to chat about why it’s time for school marketers to stop chasing clicks and start building brands that last. In Making News, the team first discuss fresh data showing CMOs shifting their focus from performance marketing to brand awareness and what schools marketers can take from this. In the Deep Dive, they explore why authentic, experience-led content cuts through digital fatigue, and how live events can spark a real connection with your community. In Rants & Raves, they celebrate Nike’s Chicago Marathon campaign — a masterclass in smart, human, context-driven storytelling.

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229: Attracting staff – Interview with Sue Ellson

Brad speaks to Sue Ellson, independent LinkedIn Specialist and career development author, to discuss how schools can attract and retain quality staff in a competitive employment landscape. Sue shares practical ways to build a stronger professional presence online, position your school as an employer of choice, and use LinkedIn to reach candidates. Together, they explore how Heads can shape staff attraction strategies that align with a school’s values, strengthen culture and enhance reputation.

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228: The Head’s guide to managing message drift

Even the strongest school brands can lose clarity through slow and silent erosion. Brad and Scully explore the hidden danger of message drift: how small, well-intentioned changes can blur your voice and weaken your impact. They discuss why drift is a leadership issue, how to spot it before it spreads, and share a five-step guide to re-anchor your school’s story so it stays clear, consistent and trusted.

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227: This episode is not about AI – Interview with Bart Caylor

Brad is joined by US education marketing strategist and Founder of Caylor Solutions, Bart Caylor, to explore how rapid AI advances are reshaping school communication and leadership. With tools like OpenAI’s Sora 2 creating lifelike videos in seconds, the discussion dives into what this means for authenticity, brand risk and crisis readiness. Brad and Bart explore the dangers of ‘work slop’, how AI-generated noise dilutes brand trust, and explain why Heads must become AI-literate, lead with human purpose and set guardrails to protect their school’s brand in a synthetic world.

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